TERMS FOR DELIVERY AND TRANSACTION

1. Delivery method:

Customers can create an account themselves in the Register to buy services on website viettelai.vn.

2. Warranty policy:

The service we provide is an online service so there is no such policy. We ensure to fully and accurately comply with the Service Quality Commitment signed with the Customer regarding technical support, complaints, compensation, etc.

• Estimated delivery time is 1-2 days
• In case there is a delay in delivery or service provision, Viettel AI will have timely information for customers.