On the morning of December 12, Mr. Tran Manh Quan, Deputy Director of Virtual Assistant Platform Division, Viettel AI participated in a roundtable discussion session on Narrow AI applications, within the framework of Vietnam International Digital Week 2023.

Taking place from December 12 to 15, the event includes a series of international conferences, seminars, and forums to dialogue and share experiences in issues of policy planning, development strategies, and technology. , human resources, establishing collaborative partnerships; At the same time, propose solutions to major challenges and opportunities in the digital technology era for the ASEAN region and the world. In particular, the roundtable conference on "Development and application of narrow artificial intelligence in the digital economy" (Narrow AI Application) is both the opening event and also the highlight of VIDW 2023.

Narrow AI is AI that is designed and trained to solve specific tasks. Legal virtual assistants deployed by Viettel AI are also developed based on new technological approaches such as building a narrow AI platform and continuously learning. Through the process of continuously learning from users' questions and feedback, Viettel Virtual Assistant increasingly accumulates more knowledge and smarter feedback, thereby helping to improve Vietnamese people's knowledge.

Representative of the Center for Data Services and Artificial Intelligence, Viettel Group, shares the orientation and goals of developing a basic version of virtual assistant for state officials and civil servants being deployed in Vietnam.

Mr. Tran Manh Quan, Deputy Director of Virtual Assistant Platform Division, Viettel AI shared: "Looking from the success of ChatGPT developed by OpenAI, we can see the advances and utilities virtual assistants bring to life." living today, especially in interacting and learning knowledge... In Vietnam today, implementing the Government's direction, at the request of the National Digital Transformation Department, Ministry of Information and Communications also approved the research and testing of developing a basic virtual assistant version for state officials and civil servants and a virtual assistant version for the Ministry of Information and Communications."

"These are Vietnam's first steps to apply artificial intelligence to support and increase the operational efficiency of the civil servant apparatus. Virtual assistants will be developed in the direction of personalization, the more they are used, the more intelligent they become. intelligence, thereby helping to improve Vietnamese people's knowledge. In the future, virtual assistants will be an effective tool for customer care, sales, answering legal documents, and public administrative procedures. , answer knowledge data warehouses, quickly look up specialized data, answer public services for people about types of documents, orders, procedures, etc.".

Source: baoquangninh.vn