Benefits of Text-to-Speech for Individuals & Businesses

Benefits of Text-to-Speech for Individuals

Text-to-speech brings many practical benefits to individuals, from saving time for busy people to creating opportunities for those with special needs.

Expanding Accessibility

Text-to-speech technology is particularly beneficial for individuals with visual impairments or reading difficulties. Applying this technology not only helps remove barriers to accessing information but also creates opportunities for everyone to participate in learning and working more equitably.

Individuals with Speech Impairments

Text-to-speech (TTS) technology offers many benefits for individuals who have lost the ability to speak. It helps them communicate more effectively, conveying information and emotions clearly without assistance. The ability to communicate autonomously also improves their quality of life, increases self-confidence, and reduces dependence on others.

Text-to-Speech is very suitable for individuals with speech impairments to use.

Illiterate Individuals

The benefits that text-to-speech (TTS) technology brings to illiterate individuals or those with low literacy levels help them access information easily by listening to documents, news, and other content, instead of having to read.

Access information quickly and accurately thanks to Text to Speech.

Elderly Individuals with Reading Difficulties

Applying text-to-speech technology for elderly individuals with reading difficulties due to poor eyesight or old age helps reduce eye strain while accessing information without having to squint and easily listen to books, newspapers, and medical documents. In addition, it encourages elderly individuals to be independent, allowing them to choose content to listen to themselves.

Elderly individuals with poor eyesight use TTS tools.

Visually Impaired Individuals

Visually impaired individuals using text-to-speech technology in their daily lives have been helped to use computers and mobile devices independently, able to access documents, websites, and applications without assistance. This not only enhances independence in daily life but also opens up many learning and working opportunities, helping them integrate with society and develop their personal abilities.

Easier technology access for the visually impaired.

Language Diversity

Text-to-speech (TTS) technology improves customer service by allowing businesses to serve customers from many countries in their native languages, increasing satisfaction levels.

Language diversity in TTS enhances inclusion, helping users from different cultural backgrounds easily access information and build multicultural communities. At the same time, providing educational materials in multiple languages helps everyone learn and access knowledge more easily, while promoting cultural understanding.

Expand and learn more about culture and language.

Saving Costs and Time

Using text-to-speech (TTS) technology is very useful in busy work environments where quick access to information is essential. Furthermore, using TTS helps you save costs and time while increasing efficiency in the learning and working process.

Reducing Costs Compared to Traditional Recording

The use of modern text-to-speech (TTS) technology helps businesses significantly save costs compared to traditional recording methods. This technology helps reduce personnel costs because there is no need to hire professional voice actors, thereby saving on salaries and allowances. In addition, businesses do not have to invest in expensive recording equipment or rent professional studios, and editing costs are also significantly reduced thanks to the ability to quickly edit and update content without re-recording from scratch. With TTS, content can be easily changed and updated, ensuring the information is always up-to-date. Finally, thanks to natural language processing (NLP), artificial voices are becoming increasingly realistic and natural, well meeting the needs of users.

Users choose to use TTS with the need to minimize costs.

Creating Audio Content Quickly

One of the outstanding benefits of TTS is its ability to save time. TTS software has a user-friendly interface, easy to use on both mobile phones and computers, allowing users to convert text to speech with just a few clicks. This eliminates the need for manual recording and editing, thereby significantly saving time. Furthermore, virtual voices can be integrated into workflows, automating the creation of reports, instructions, announcements, etc., helping to improve work efficiency and reduce effort.

Saving time and creating audio quickly.

Enhancing Learning and Working Capabilities

With the growing trend of flexible remote and home-based learning and working, using text-to-speech (TTS) technology has become a preferred choice that offers many benefits to users. This technology brings many outstanding advantages such as the ability to learn anytime, anywhere, helping users listen to lectures and learning materials whenever they want, without being restricted by time or location. This not only facilitates access to knowledge but also helps increase concentration and memorization. TTS also supports foreign language learning, allowing users to practice pronunciation effectively.

TTS brings convenience to learning and working.

Benefits of Text-to-Speech for Businesses

Businesses can use TTS to create engaging advertising content, automated instructions, and more effective customer support. Thanks to its ability to save time and costs, TTS becomes a useful tool for enhancing productivity and improving service quality.

Producing Engaging Content

Text-to-speech (TTS) technology has improved accessibility, helping businesses connect with a wider audience, including those who have difficulty reading. TTS enhances brand consistency, allowing for the maintenance of a uniform tone and style in audio content such as audiobooks and podcasts. Besides, this technology supports the creation of high-quality, engaging content, making it easy for listeners to absorb information. TTS also shortens production time, allowing businesses to release more products quickly and diversify content with various formats, from audiobooks to online seminars, catering to customer preferences. Finally, rich and interesting audio content can attract and retain customers more effectively, creating a deeper connection with the brand.

The engaging appeal when using TTS tools to create content.

Consistency in Brand Voice

A crucial factor in building and maintaining a strong brand image is consistency in brand voice. Text-to-speech (TTS) technology plays a key role in ensuring that all of a business's audio content is conveyed with a consistent tone and style. This becomes even more important for companies that rely on audio content, such as radio advertisements or podcasts, where maintaining a uniform voice helps enhance communication effectiveness.

Ensuring Consistency in Tone and Pitch

Automated Customer Care

Automated customer care is becoming a popular trend in the digital age, thanks to the development of AI text-to-speech (TTS) technology. The ability to automate interactions with customers helps businesses improve service and enhance customer satisfaction through the support of virtual assistants such as voice bots and chatbots available 24/7.

Virtual assistants can handle many important tasks, helping to improve customer experience and optimize workflows. Virtual assistants can also provide detailed information about products or services, helping customers make accurate purchasing decisions. Furthermore, TTS also has the ability to record and respond to customer complaints effectively, contributing to maintaining customer satisfaction and loyalty.

A typical example of applying TTS in customer care is Lado taxi's ViVoice solution. Developed by VinBigdata, ViVoice is a virtual assistant for the switchboard channel, supporting customer care in passenger transport services.

Advising and answering customers without human intervention.

This article has provided an overview of the benefits and applications of text-to-speech technology. This technology both shortens time and improves user experience in various fields such as education, entertainment, and customer service.

To directly experience these benefits, you can try Viettel's text-to-speech application right away. This application not only supports multiple languages but also provides natural and easy-to-listen voices, helping you easily access and use this advanced technology in your daily life. Download and explore it today!